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Last Sunday on the 1st of September we had our annual corporate event celebrating the Jewish New Year - Rosh Hashana. As the HR team, it was our job to arrange the...
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"Sometimes they hear a thundering sound when there are no clouds. They assume the gods have eaten too much and their tummies are rumbling." - from the 1980 cult movie The Gods...
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So far, 90 companies have upgraded to SysAid 9.1 Beta: 11 Pro 25 Pro Plus 54 Enterprise/Full Here’s what was happening at the beginning of the Beta Season. Today we're delivering a...
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Continuing our series of looking at the changes going on in the ITSM area, I want to examine perhaps some of the issues facing the newly formed company to take the ITIL...
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Whether you’re a small startup with limited funds or an established company just trying to test different software, many businesses make the initial decision to use free asset management software. Free software...
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Happy Beta testing to all our dear Pathfinders who have been enthusiastic and thorough, helping us ensure the official release is even better. I have summed up the highlights of the 9.1...
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Managing mobile costs is a challenge for organizations of all sizes. Trends such as BYOD might be leading to a reduction in work device expenses, but operational expenses, software and security costs...
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The excitement level here at SysAid is increasing because we just started the beta season for SysAid 9.1 On-Premise! Beta season is great, as this is the time when we bring out...
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Back in my previous life, I would work occasionally with a mythical figure who could do magic—The Reporting Guy. Here was a person who could pull all kinds of details from the...
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So you are a SysAid Cloud customer, and you are used to getting new features every few weeks, but this is more than just a bunch of new features—it is a whole...
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In the modern world, technology operates in a neutral space where it can be used to fulfill a variety of potentialities. This is not something unique to modern technological advancements—people have often...
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  Have you ever fantasized about what your life would be like if you, say, hired the Mafia to handle your service requests? Hmmmm, interesting, right? Well, SysAid has created a short,...
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Some time ago, I wrote about the latest happenings after the announcement by the UK Government Cabinet Office to enter into a joint venture with Capita for the Best Management Practice Portfolios....
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Increasing productivity should be a top priority for every IT support staff. In order to get more productivity from your staff, they need to be motivated. Contrary to popular belief, financial gain...
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SysAid recently released some amazing stats that show that the adoption rate of Windows 8 in the enterprise market is very low compared to the adoption rate of Windows 8 in the...
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So, how does one embark on the huge task of redesigning a website? While there are certain epiphanies and creative ideas that pop into your head as you do the most mundane...
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We have been more-than-hinting for some time now about the cool stuff we’ve been working on here at SysAid, particularly the user interface (UI) makeover on the Service Desk, which started about...
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