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After reading Oded Moshe’s post Migrating Exchange to Google Apps: This is My Story, I thought it would be nice to follow up with a post covering some cool stuff that I...
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So you've read the ITIL book, been on the course, copied and tweaked the diagrams in PowerPoint/Visio and you have a bunch of things you can loosely term as service requests or...
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Yesterday marked our annual SysAidday, a company event that joins everyone together, from every department in SysAid, to discuss our goals and ambitions for the coming year. Our newly appointed CEO, Sarah...
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I want to be a Glass Explorer! Let me explain. I recently entered Google's Twitter and Google+ competition to become a Glass Explorer, giving me a shot at purchasing a pair of...
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Marketing is a mess. This isn’t a secret. The average marketing department needs to take care of marketing materials for internal and external purposes, content creation, advertising, social media, the corporate websites,...
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How It All Started I would like to share with you my experience from this past summer in migrating from Exchange Server to Google Apps. Some background: I have been an Exchange...
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No doubt that BYOD (bring your own device) has changed the way users are working today. However, your service desk was designed in times where most users used a company-owned PC and...
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So what does Warren Buffet have to do with BYOD (bring your own device)? Warren Buffet is not only one of the wealthiest men in the world, but he is also considered...
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Hello everybody, For a long time already, lots of our existing customers and prospects have been looking for integrated Patch Management capabilities in SysAid. Recently we decided to accept the challenge and...
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I don't have time to spend making technology easier for me to use. If I need to download this, update that, or purchase extra space, newer versions, or whatever it is, in...
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2012 marked the year that SysAid got on board and embraced Social Media. Don’t get me wrong, even prior to last year we used the various social channels, like YouTube and LinkedIn,...
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