Leading the SysAid Australia team, and with a professional foundation that's always been in customer service, Cael is involved in everything the customer could possibly need — tech support, implementations, customizations, special training, or any special project that surfaces. Also a futsal player, soccer goal-keeper, reader of non-fiction, an avid coder, and lover of all web technologies!
With an awesome 674 delegates (its biggest turnout yet), we were not left disappointed by our first visit to the Annual itSMF Australia Conference and Exhibition (LEADit). The passion for knowledge, the... Keep reading >>
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