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Danny Tashiev

Danny Tashiev

Community Manager and a Product team member at SysAid – set on a mission to help humanity (or at least a small percentage of it on the Community forums), and make our software even greater. Working in the tech market since 2007, Danny’s gained experience in translations, information research, and a whole lot of tech support. He’s an avid reader, a long-time gamer, and a true child of the internet with a dark sense of humor and a taste for eccentric music.
 

Sometimes you need to take the time to step back to see where your IT service desk could do better. Including where it sometimes manages to make issues for itself that just...
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On September 12th SysAid hosted its wildly successful webinar on its Self-Service Portal, one of the newest features slated for release in the upcoming on-premise Summer 2017 release, (v17.3) which is currently...
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Hey there, long time no blog post! I’ve been working in SysAid for more than two years now, and lately it has come to my attention that many of our customers don’t know...
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“The new reporting is SUCH an improvement! I love the new design too, but the functionality in the reporting though… Fantastic.” -lola412 “New reporting is a big improvement” -cdkarp “Thanks for updating...
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TV programs such as The IT Crowd and the Dilbert comic strips convey IT teams and service desks in a comical yet often negative manner. They are very funny, I know I...
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A warm hello to all readers. I'm Danny, and some of you may already know me as the Technical Community Manager over in the SysAid Community. Over the past couple of weeks...
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