Follow us
Ivor Macfarlane

Ivor Macfarlane

In 23 years working for the UK government, Ivor moved from forestry to ITSM via prisons, warehousing, and training. In 1999 he became an ITSM consultant and trainer. His authoring credits include ITIL versions 1, 2, and 3, as well as ISO/IEC20000, itSMF, and ITSM Library publications; and has been an ITIL examiner since 1991. An active contributor to social media and blogs (more can be seen at http://www.macfpartners.com), Ivor is well known at ITSM events and has presented around the world (40 countries so far and on every continent except Antarctica).
 

In my recent webinar for SysAid, Never Underestimate the Importance of Change Management, I had the chance to ask three polling questions to those listening. Encouragingly, we got around 160 answers to...
Keep reading >>

 

Not so long ago, I presented a webinar on change managementcalled Never Underestimate the Importance of Change Management. Normally webinars are a lonely alternative to conventional seminars, because instead of looking at...
Keep reading >>

Subscribe to our blog
By submitting this form you agree to receive relevant marketing material from SysAid, subject to our Privacy Policy