Follow us
Michael Slabodnick

Michael Slabodnick

Started working in IT in 1999 as a support desk analyst as a way to help pay for food during college. Studied Electrical Engineering for two years before realizing biochemistry was more fun than differential equations, and so ultimately graduated with a Biology degree in 2006. Having (reluctantly) failed at getting accepted into dental school, embraced working in IT and has gone broke becoming an ITIL Expert. Likes to jog, sing camp songs, quote Mel Brooks movie lines, make dumb jokes, and spend way too many hours into the late night playing Call of Duty to relive his immature teenage years.
 

I can't tell you how excited I am to be a part of SysAid's latest release SysAid 14.4. Sure, I may not be as crazy as Steve Ballmer, but there’s a sense...
Keep reading >>

 

When I hear about Shadow IT and comments that the IT department will soon be dead, here are a few ITSM panicking thoughts I've heard so far: Cloud computing is destroying the...
Keep reading >>

 

I’ve enjoyed working in the technology field for well over a decade. Either working on the service desk, in the process arena with incident management, or as a developer building creative solutions,...
Keep reading >>

 

Why do I keep reading such statements as “get rid of IT from ITSM?” Is it that Service Management simply needs to get out of the IT world? I can get that—we...
Keep reading >>

Subscribe to our blog
By submitting this form you agree to receive relevant marketing material from SysAid, subject to our Privacy Policy