“The new reporting is SUCH an improvement! I love the new design too, but the functionality in the reporting though… Fantastic.” -lola412
“New reporting is a big improvement” -cdkarp
“Thanks for updating the Reporting UI. It's definitely much improved.” -GopherTech
Hey guys! It’s SysAid Beta time again and I feel like we’re in a winter wonderland – well, it is the season, right?
SysAid Winter 16 (also known as v15.4) On-Premise Beta testing is progressing quite nicely – we’re receiving lots of positive reactions and constructive feedback from our Pathfinders, and have recently moved to Beta Phase 2. Part of the feedback resulted in our opening numerous bugs, which our R&D team is busy fixing literally as I’m typing this 🙂
In case you haven’t already heard, allow me to go over with you what the whole fuss is about:
We’re introducing a new, drag-and-droppable UI, with loads of improvements to make reporting smooooooooth and easy.
Combined together with the upcoming BI Analytics module (which was announced in November and is due to be launched at the official Winter 16 On-Premise release), both will complement SysAid's existing set of analytics features, including IT Benchmark and our animated summary of metrics, in order to assist managers to:
Many of our customers requested this new feature, so I’m very pleased that it was included in Winter 16. Here’s what you get:
SysAid’s new REST API gives a more modern standard solution for accessing SysAid via an API.
You can learn more about its functions in our REST API Guide.
Sound exciting? If you’re a SysAid customer, it’s not too late to join the ranks of SysAid Pathfinders and drive the improvements to perfection! The Beta has already been actively tested by over 55 passionate Pathfinders (both in test and production environments), and you can take your part as well. Join the Pathfinder Program now, actively participate in the testing process on the community or by sending your feedback to email@example.com, and receive your own cozy SysAid fleece jacket and neck warmer to keep you comfy and warm – just for sharing your feedback!
See you in the Beta forum 🙂