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IT asset management (ITAM) best practices, along with the technologies that support them have evolved and dramatically improved since its early days. It’s now relatively easy for IT assets to be efficiently...
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On September 12th SysAid hosted its wildly successful webinar on its Self-Service Portal, one of the newest features slated for release in the upcoming on-premise Summer 2017 release, (v17.3) which is currently...
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Perhaps even more than our customers (like you) — our SysAid R&D and Product divisions despise bugs. We aim to continuously improve our software so when bugs creep up, we often shriek...
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Hey there, long time no blog post! I’ve been working in SysAid for more than two years now, and lately it has come to my attention that many of our customers don’t know...
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“The new reporting is SUCH an improvement! I love the new design too, but the functionality in the reporting though… Fantastic.” -lola412 “New reporting is a big improvement” -cdkarp “Thanks for updating...
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I’m delighted to announce that we’ve added a new mobile asset management add-on and application (on iOS), which provides barcode scanning, audit, and reporting capabilities to the SysAid Service Desk/Help Desk. This...
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I have a confession to make: for me, the most exciting times, in the realm of my job, which I have the privilege to take part in, are the official releases of...
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A warm hello to all readers. I'm Danny, and some of you may already know me as the Technical Community Manager over in the SysAid Community. Over the past couple of weeks...
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I can't tell you how excited I am to be a part of SysAid's latest release SysAid 14.4. Sure, I may not be as crazy as Steve Ballmer, but there’s a sense...
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I can't believe how fast time flies. It's been only a few weeks since our last release and already our next Cloud release is about to be launched. SysAid 14.4 is packed...
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For me, one of the greatest things about introducing new features in new releases is the fact that they get even better - and it’s all because of YOU! SysAid 14.3 is...
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If you’ve ever attended one of our courses, then you must have heard the term Let SysAid Work For You. This might sound like a slogan we use in order to sell...
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My customers ask me this question all the time – what is SysAid’s SLA? Up until recently my answer was always, “We don't have an official SLA but we strive to reply...
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Did you get a chance to look at the new Announcements feature in our latest release? The new SysAid UI launched in SysAid 9.1 introduced many improvements to the user experience, including...
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Ever since the very first release of SysAid, we made sure to support several database types. To this day, SysAid supports Microsoft SQL, MySQL, and Oracle, as well as an embedded database...
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My previous blog explained how and why we're jumping from SysAid 9 to SysAid 14.1, the latter being the subject of this blog. Just doing my part to keep you all updated!...
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Here at SysAid, the "naming" of our software has always been a technical issue of incrementing the numbers as we release new features…and new versions. When I joined the company in 2008,...
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Every good software relies on a good database, which allows the software to run smoothly, to allow growth, to be robust, and of course to secure the consistency and availability of your...
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In the last few weeks you heard about the beautiful UI, Dynamic Forms, SysAid RDS and all the other magnificent new features in SysAid 9.1. Today I wanted to talk about another...
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Preparing training material and informative content is always challenging and fun at the same time. Lucky for me, I get to have fun almost every day in my role as SysAid Academy...
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So far, 90 companies have upgraded to SysAid 9.1 Beta: 11 Pro 25 Pro Plus 54 Enterprise/Full Here’s what was happening at the beginning of the Beta Season. Today we're delivering a...
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Happy Beta testing to all our dear Pathfinders who have been enthusiastic and thorough, helping us ensure the official release is even better. I have summed up the highlights of the 9.1...
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The excitement level here at SysAid is increasing because we just started the beta season for SysAid 9.1 On-Premise! Beta season is great, as this is the time when we bring out...
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So you are a SysAid Cloud customer, and you are used to getting new features every few weeks, but this is more than just a bunch of new features—it is a whole...
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We have been more-than-hinting for some time now about the cool stuff we’ve been working on here at SysAid, particularly the user interface (UI) makeover on the Service Desk, which started about...
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Hello everybody, For a long time already, lots of our existing customers and prospects have been looking for integrated Patch Management capabilities in SysAid. Recently we decided to accept the challenge and...
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